Missed-call coverage
Busy Working? Don't Let Customer Calls Slip Away.
Catch the calls you can't answer.
When you're helping a customer, working on a job, or away from the phone, another customer may be trying to reach you. Perry Knowledge Solutions helps small businesses capture those missed-call inquiries so important opportunities don't fall through the cracks.
From call to follow-up
How It Works
Your phone rings first
Customers continue calling your existing business number.
Unanswered calls reach the assistant
When supported by your phone service and properly configured, unanswered calls can forward to the AI receptionist.
Caller details are collected
The assistant can gather the caller's name, callback number, reason for calling, and other relevant information.
Your team follows up
Depending on the configured service, your business can receive a call summary or request for follow-up.
Phone compatibility and forwarding must be verified before activation. The details of collection and follow-up depend on your configured service.
An example conversation
Hear How It Works
Listen to an example of an AI receptionist handling a customer inquiry while an auto repair shop is unavailable.
Main Street Auto Care
AI receptionist demonstration
Demonstration only. Main Street Auto Care is a fictional business. No real appointment or callback is scheduled.
The approved recording is a genuine Retell AI interaction using fictional caller information. It does not demonstrate a live staff notification integration.
For busy service businesses
Who This May Help
- Independent auto repair shops
- HVAC and plumbing businesses
- Contractors and tradespeople
- Landscapers and other owner-operated service businesses
Suitability depends on your business needs and phone setup.
Start with your current setup
Will It Work With My Existing Phone?
In many cases, a business can keep its existing phone number and forward unanswered calls to an automated assistant. The available options depend on the phone provider and current setup.
PKS evaluates each setup before recommending or configuring service.
Let’s talk
Let's See If It Could Work for Your Business.
Tell us a little about your business and the calls you're missing. We'll review your current setup and explain the options.
Send an inquiry
Tell us a little about your business. You can also use the email and booking options above.
We use the details you submit to review and respond to your inquiry. They are emailed to Mark and may be recorded in a private follow-up spreadsheet. We review and delete unneeded email and spreadsheet records after 90 days. Please don’t include passwords, payment details, or sensitive information.
Need help with something else? See how Perry Knowledge Solutions helps small businesses solve everyday technology problems.