Grounded answers
Responses are based on the company documents you approve, with source references for verification.
Private company knowledge assistants
Turn your company documents into answers your team can trust.
Give employees and customers a secure place to ask questions and receive clear answers grounded in your approved procedures, policies, and service information.
Designed for small businesses that need reliable answers without another complicated system.
The problem
Company knowledge should not disappear into folders and inboxes.
Your team loses time searching for the latest policy, answering the same questions, or wondering which document is correct. A private knowledge assistant makes approved information easier to find—without making sensitive material available to everyone.
Employees ask in plain language. The assistant answers from your documents and shows the sources behind the response.
Controlled access
Customers, employees, and administrators can see only the information appropriate for their role.
Practical oversight
Manage documents, review feedback, control users, and inspect administrator activity from one dashboard.
How it works
Your documents. Your rules. Your assistant.
Perry Knowledge Solutions creates branded, secure knowledge assistants that help employees and other authorized users find answers from a company’s approved documents.
Users sign in through a private web portal, ask questions in everyday language, and receive clear answers with supporting sources. Access can be controlled by role, so customers, employees, and administrators see only the information assigned to them.
Administrators can manage documents, users, access levels, feedback, and audit history through an easy-to-use dashboard. Each organization can receive its own separately configured environment, built using managed AWS services.
- 1
Organize approved material
Bring together the procedures, service guides, policies, and reference documents your team relies on.
- 2
Set access levels
Decide which information is available to customers, employees, or administrators.
- 3
Ask questions naturally
Users type a question and receive a clear, readable response grounded in the approved material.
- 4
Improve with feedback
Review user feedback and update the source documents as your business changes.
Meet PK
Your Perry Knowledge Hub assistant.
PK helps users find trusted answers from approved company information, with supporting sources they can verify.
For customer environments, the assistant can be branded to match your company and use a name that fits your business.
Working demonstration
A realistic example built around a fictional service company.
Red Maple Mechanical Services demonstrates how a private knowledge assistant can support field technicians, office staff, customers, and administrators with different levels of access.
- Search approved operational documents
- Display readable answers with cited sources
- Manage users, feedback, documents, and audit history
Demonstration notice: Red Maple Mechanical Services is fictional content created solely to show how the platform could serve a real field-service business.
Video demonstration
See the knowledge assistant in action.
Watch a short walkthrough of secure sign-in, grounded answers, cited sources, document access levels, and administrator controls.
Practical technology
Built by someone who understands operational systems.
Perry Knowledge Solutions combines technical implementation with hands-on document organization and practical support. Founder Mark Perry brings more than 20 years of experience in Linux systems, infrastructure, service delivery, and troubleshooting.
The goal is straightforward: build a secure tool that fits how your business actually works and helps people find dependable answers faster.
Start a conversation
See what this could look like for your business.
A demonstration can be tailored to your documents, branding, user roles, and common questions.